This page is maintained by Lotus Milagro (Pty) Ltd and describes the privacy practices of www.lotusmilagro.com. Last updated: 2026.
1. Who we are
Lotus Milagro (Pty) Ltd ("we", "us") is the responsible party for personal information collected through this website and our procurement, supply and engineering services. CIPC registration 2023/269985/07. Registered office: 17 Jamaican Music Avenue, Mooikloof, Pretoria, 0081.
2. Information we collect
- Contact information you submit via forms (name, email, phone, organisation, message).
- RFQ and supplier data including category, capacity, B-BBEE and compliance information you provide.
- Technical data such as device, browser and visit data needed to operate the site securely.
- Cookies — essential cookies are always set; optional analytics cookies only after consent.
3. How we use it
- To respond to enquiries, quotations and supplier registrations.
- To fulfil contracts and meet legal obligations (e.g. tax, B-BBEE, audit).
- To improve our services and protect the site against fraud and abuse.
4. Lawful basis
We process information on the basis of your consent, our legitimate interests in running the business, and to perform a contract or comply with the law.
5. Sharing
We share information only with vetted service providers (hosting, communications, payment) under written agreements. We never sell personal information. Cross-border transfers are made only to jurisdictions providing adequate protection.
6. Retention
We retain information only as long as needed for the purposes stated above or to comply with legal obligations, then securely delete or anonymise it.
7. Security
We apply administrative, technical and physical safeguards including encryption in transit, role-based access control, audit logging and supplier due diligence. No system is 100% secure; we work continuously to reduce risk.
8. Your rights
Subject to POPIA you may request access, correction, deletion or objection. To exercise any right, contact our Information Officer below. You may also lodge a complaint with the Information Regulator (South Africa).
9. Cookies
Our cookie banner lets you accept all cookies or essential only. You can withdraw consent at any time by clearing your browser storage or contacting us.
10. Information Officer
Rajiv Khoza — Information Officer
Email: Info@lotusmilagro.com
Phone: +27 79 536 4341
11. Changes
We may update this notice from time to time. The latest version is always available on this page.